Veezu Assist

Part of the Veezu Group, Veezu Assist is a specialist claim management service assisting Private Hire drivers with accident claims. Veezu Assist understands how stressful and time consuming having an accident can be and we are here to help.

In the event of a non-fault accident, we can assist from the point of an incident through to settlement and provide a temporary replacement vehicle to ensure you are mobile and can continue working.

Drivers operating with a Veezu company automatically receive the full support of our accident aftercare management service provided by Veezu Assist.

If You’re Involved In An Accident

You don’t have to use the services of your broker or your insurance company.

It can often prove to be frustrating as it is not their sole purpose to represent your interests as a priority over all other business activities or to take the hassle away from you and keep you on the road and earning. That’s where we come in and unlike some brokers and insurance companies, we’re open 24 hours a day, 7 days a week.

Accident management service

One call to us and we do everything for you…

  • We provide advice and assistance
  • We can provide you with a plated, fully insured hire vehicle within hours of you reporting the accident. We can do this as we have vehicles already plated with councils located at or near your base.
  • We arrange roadside recovery if needed, storage, and the repair of your car.
  • We contact the passengers and witnesses to obtain formal written statements from them to prove your version of events
  • We make all of the phone calls on your behalf with the third-party insurer so that you don’t have the headache. It’s not uncommon for our team to be on hold waiting to speak to them for over an hour on a daily basis to get updates…
  • Veezu Assist is professional and wants to give you the best possible service with no hassle.
  • We’re open 24 hours a day, 7 days a week

Service you can trust

Our key objective is to deliver an efficient accident management experience to our clients and insurers alike.

Reputation and quality are important to us and our service providers are chosen carefully with this in mind. Our repairers are PAS125 accredited, our recovery agents are PAS43 accredited and all of them are known and recognised by the majority of mainstream insurers for their quality and customer service.

A 24-hour helpline is set up meaning one of the team is always on hand. Call 03300 100 600 to speak to one of our helpful and friendly team anytime.